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Trading Assistance: Appointment times and reasonable dispatch

- Dock to Dock
The party alleging a guaranteed arrival time should be prepared to prove its allegation with clear and convincing evidence.

Dock to Dock: Pallet placement and good arrival

- Dock to Dock
The Problem: Excessive bruising at destination. The Solution: Ensure product will make good arrival under normal transportation conditions.

Dock to Dock: Controlling temperatures in transit

- Produce Blueprints
If a carrier cannot warrant that air temperatures in the trailer will be maintained at the instructed temperature, the carrier should refuse to take the shipment.

Dock to Dock: Wrongful rejections

- Produce Blueprints
The Solution: Gather all available information, communicate, and act in good faith.

Dock to Dock: Shortage claims

- Produce Blueprints
Any problems at arrival should be noted on the delivery receipt with specificity.

Dock-to-Dock: Who pays detention fees?

- Produce Blueprints
A carrier’s detention fees are chargeable to the party that hired the transportation service.

Who is responsible for a load at destination?

- Dock to Dock
When a wholesale receiver claims a breach by the carrier and rejects the load, it will often make sense for the carrier to encourage the receiver to sell the produce to mitigate potential losses, regardless of whether the carrier believes it is responsible for the problems with the load.

Liability and cargo claims

- Trading Assistance
You receive damaged product but the carrier's insurance denies the claim. Who has the liability?

Don’t get burned by field heat this summer

- Trading Assistance
Carriers should not drive away with loads that cannot be cooled to the instructed temperature range. Know your rights as a shipper.

When to call for a government inspection

- Dock to Dock
You’ve receiving a distressed produce load, but is a government inspection certificate necessary to make a claim?