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U.S. online grocery shoppers spend more but struggle more financially, report says

- Retail
U.S. online grocery shoppers spend more, are less loyal and struggle more financially, according to the dunnhumby Consumer Trends Tracker released today.

HEB online grocery tops Amazon in dunnhumby Retailer Preference Index

- Retail
dunnhumby, the global leader in customer data science, today released the inaugural dunnhumby eCommerce Retailer Preference Index (RPI), a comprehensive, nationwide study that examines the emerging $100 billion U.S. eCommerce grocery market.

Instacart launches refreshed subscription service Instacart+

- Retail
In addition to a suite of brand new family shopping features, the launch of Instacart+ gives households free delivery on orders over $35, 5% credit back on all eligible Pickup orders, reduced service fees, and even the ability to share their subscription, making it the most cost-effective way for households to buy food and everyday essentials with Instacart.

FMI’s grocery shopper trends reports shows rise of hybrid shopper

- General News
FMI – The Food Industry Association, the trade group representing food retailers and their supply chain partners, released Part III of its U.S Grocery Shopper Trends 2022 series, titled “Navigating A Hybrid World.”

Online grocery sales rise in May versus year ago

- Retail
Total online grocery sales finished the month of May at $7.1 billion, 1.7% higher versus a year ago, as inflation is motivating many customers to adapt where and how they shop online for groceries, according to the Brick Meets Click/Mercatus Grocery Shopping Survey fielded May 28-29, 2022.

Rapid grocery delivery firm Gorillas makes layoffs, targets profitability

- Retail
Like many players in the Start-up and Tech scene, Gorillas is currently working in a challenging and complex global environment. After closing our last funding round in October 2021, we shifted our focus from hyper growth to a clear path to profitability, which enabled us to increase the efficiency of our business significantly.

Kroger fulfillment expands to Central Ohio

- Retail
The addition of a delivery "spoke" brings innovation and modern e-commerce to the Central Ohio area, including Columbus, and will extend the grocer's reach and ability to provide fresh and friendly services to its customers.

Top quarter of retailers vastly outsell average online

- General News
Conventional grocery stores in the top-performing quartile generated average weekly online grocery sales of $43,895, 6.3 times higher than the median sales of $6,934 for rest of the stores, according to the Brick Meets Click eGrocery Performance Benchmarking 2021 Wave.

Instacart adds features to improve ratings, provide “fair” shopper experience

- Retail
Instacart is also introducing a new "Your stats" screen that shows helpful information about a shopper's experience on the platform, including their average customer rating, customer feedback, and statistics like how many orders they've completed.

FreshDirect celebrates 20 years at the forefront of grocery innovation

- General News
Since its founding in 2002, the Bronx-based online grocer has remained a signature household staple for two decades and has established true connections with its loyal customers.