Carriers should not drive away with loads that cannot be cooled to the instructed temperature range. Know your rights as a shipper.
You’ve receiving a distressed produce load, but is a government inspection certificate necessary to make a claim?
Here's why when transit temperatures are disputed, we believe parties should be open to all available information on what the air temperatures were within the trailer during the trip in question.
If a carrier can not warrant transit temperatures it should consider refusing the load.
Any problems on arrival should be noted on the delivery receipt with specificity.
In close cases it is often better to attempt to settle a dispute rather than putting the questions to a judge or arbitrator.
If a carrier cannot warrant transit temperatures it should consider refusing the load.
The Problem: Carrier denies full responsibility despite evidence product was frozen in transit. The Key Point: If the carrier …