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Information and Service Center
845 E. Geneva Rd.
Carol Stream, IL, U.S.A. 60188-3520
Phone: 630 668-3500 • FAX: 630 668-0303
E-Mail:
Web Site: http://www.bluebookservices.com
Weekdays: 7:30 A.M. to 5:30 P.M. (Central)
 Sales, Service, and Marketing
Department E-Mail:
How Sales, Service and Marketing Can Help You.
• Do you want to upgrade your Blue Book Service?
• Do you want to advertise in Blueprints, the Produce Professionals' Quarterly
Journal, the Reference Guide, or Blue Book Online?
• Do you need a Business Report?
• Do you need access to Blue Book Online?
• Do you have questions about Blue Book delivery, Blue Book Services, or your invoice?
Jeff Lair
Manager of Sales & Service Administration
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 726
E-Mail:
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Whitney Spagnola
Marketing Leader
Phone/Voice Mail: ext. 727
E-Mail:
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Steve Jacobs
Sales Manager
Phone/Voice Mail: ext. 728
E-Mail:
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William Melo
Inside Sales Representative
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 729
E-Mail:
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Karen Wilkens
Inside Sales Representative
Phone/Voice Mail: ext. 722
E-Mail:
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Tim Reardon
Inside Sales Representative
Phone/Voice Mail: ext. 725
E-Mail:
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Patricia Fuja
Group Administrative Assistant
Phone/Voice Mail: ext. 756
E-Mail:
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Service
Department E-Mail:
Cliff Sieloff
Service Team Leader
Phone/Voice Mail: ext. 703
E-Mail:
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Service Associate I
Phone/Voice Mail: ext: 704
E-Mail:
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Chris Hardy
Service Associate I
Phone/Voice Mail: ext: 702
E-Mail:
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Field Sales Representatives
Erika Fromhold
Phone: 805-975-2793
E-Mail:
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Bob Magers
Phone: 321-695-9801
E-Mail:
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Frank Sanchez
Phone: 518-505-9366
E-Mail:
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Chuck Weise
Phone: 909-559-1457
E-Mail:
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Listing Specialists
Department E-Mail:
How Listing Specialists Can Help You.
• Need to change or add to your Blue Book listing?
• Has your company relocated or had personnel changes?
• Would you like to add a branch listing?
Nadine McNear
Content Manager
Phone/Voice Mail: ext. 701
E-Mail:
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Leticia Lima
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 705
E-Mail:
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Mary Niemiec
Phone/Voice Mail: ext. 707
E-Mail:
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Andrea Nebel
Phone/Voice Mail: ext. 719
E-Mail:
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Trading Assistance
Department E-Mail:
How Trading Assistance Can Help You.
• Would you like help in collecting a past due account?
• Are you involved in a dispute with another business?
• Questions/concerns about a Trading Guideline?
Doug Nelson
Trading Assistance Manager
Phone/Voice Mail: ext. 738
E-Mail:
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Greg Feltz
Claims Analyst
Phone/Voice Mail: ext: 736
E-Mail:
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Rose Guevara
Claims Analyst
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 734
E-Mail:
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Sandy Bach
Administrative Assistant
Phone/Voice Mail: ext: 739
E-Mail:
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Rating Services
Department E-Mail:
How Rating Services Can Help You.
• Questions/concerns about your Blue Book Rating?
• Would you like to report your trade experiences on another company?
• Has there been a change in your business's ownership, structure, or officers/shareholders?
• Are you interested in Trading Membership?
Ken Schultz
Vice President, Rating Services
Phone/Voice Mail: ext. 711
E-Mail:
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Chuck Curl
Director of Ratings
Phone/Voice Mail: ext: 712
E-Mail:
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Bill Zentner
Sr. Rating Analyst
Phone/Voice Mail: ext. 717
E-Mail:
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Lyn Cesar
Rating Analyst
Phone/Voice Mail: ext: 714
E-Mail:
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Jason Crowley
Rating Analyst
Phone/Voice Mail: ext: 716
E-Mail:
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Nicole Gilliland
Administrative Assistant
Phone/Voice Mail: ext: 737
E-Mail:
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Kim Fielder
Rating Analyst
Phone/Voice Mail: ext: 715
E-Mail:
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Richard Huber
Rating Analyst
Phone/Voice Mail: ext: 753
E-Mail:
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Lynn Rayos
Data Processor
Phone/Voice Mail: ext: 721
E-Mail:
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Dimitra Martin
Administrative Assistant
Phone/Voice Mail: ext: 720
E-Mail:
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Steve Rempert
Data Processor
Phone/Voice Mail: ext: 709
E-Mail:
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International
Department E-Mail:
How International Can Help You
• ¿Cómo puede ayudarle el Departamento Internacional?
• Would you prefer to communicate in Spanish?
• ¿Prefiere hablar en Español?
Jeff Lair
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 726
E-Mail:
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William Melo
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 729
E-Mail:
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Rose Guevara
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 734
E-Mail:
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Leticia Lima
(Bilingual: English & Spanish)
Phone/Voice Mail: ext. 705
E-Mail:
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Technology & Publication Services
Mark Erickson
Vice President
Technology & Publication Services
Phone/Voice Mail: ext. 745
E-Mail:
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Anne MacDonald
Sr. Director of Publications
Phone/Voice Mail: ext. 744
E-Mail:
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Kathi Orlowski
Project Manager/Business Analyst
Phone/Voice Mail: ext. 746
E-Mail:
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Taryn Pfalzgraf
Associate Editor
Phone/Voice Mail: ext. 758
E-Mail:
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Corporate Officers
Jim Carr
President/CEO
Phone/Voice Mail: ext. 748
E-Mail:
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Jim Bartelson
Exec. Vice President,
Business Development & Strategy
Phone/Voice Mail: ext. 755
E-Mail:
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Tom Pfaff
Sr. Vice President/CFO
Phone/Voice Mail: ext. 750
E-Mail:
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